Ambassador Logic

Network Design and Integration

Based out of Charlotte NC, AmbassadorLogic provides information technology management services to business organizations with up to 25 employees per business location.

We offer managed IT services for a variety of fields that include Manufacturing, Medical, Legal, Accounting, Mortgage, Architecture & Engineering, Construction Companies, Financial Firms and the general Business Services Industry.
Our managed services program offers you analysis of your existing network and communications systems, complete design, implementation, monitoring and management towards an optimized communications solution.
In addition we offer hardware, software recommendations, training, maintenance and flexible service options to help you achieve infrastructure sustainability. Our Managed Services capabilities help to minimize risks and uncertainties so that your company will be able to focus on higher priority initiatives.

Our Network Design Engineers and Partners specialize in designing viable, scalable small and medium business infrastructures for today’s competitive business landscape. Whether it’s a small single office network or a multi-site network, we can provide a total solution to meet your company’s needs. Our engineers will first complete a network assessment detailing current business objectives and their related technology obstacles and your current network security and its vulnerabilities. After review of the assessment we will design a complete custom solution tailored to your business needs and budget requirements.

At Ambassador Business Solutions we take the time to understand your business in the assessment exchange of our process so that the installation and integration of any new technology doesn’t interrupt your business. Our certified and experienced engineers and partners will work with you to make sure that any new technology and existing technology integrate seamlessly in order to boost your business to the next level. Whether it’s a server migration, network security overhaul or critical business application integration, our job is not complete until we have exceeded your expectations.

OUTSOURCED IT

Whether you need support Monday thru Friday during normal business hours or 24 hour support every day of the year, or you just prefer to have a friendly certified technical staff to call on when you need a quick fix we have something for you. Our partner support offerings include a very unique flexibility that you won’t easily find in the market place.

Pro-Active Systems Monitoring 24/7 – When it comes to complete care for your server and desktop systems this plan is a must have. You will experience a piece of mind in knowing that your systems are being individually monitored by a team of professionals who are fixing problems before you even know they exist. This keeps your business up and running to maximize profitability instead of waiting for unknown issues to snowball into downtime results. When you receive our monthly reports for this program you will be amazed at all of the things we’ve caught and repaired while you and your staff were busy building your business.

Help Desk Solutions – With efficient help desk solutions you will receive friendly, certified and easy to understand domestic staff that can handle almost any problem you have quickly and remotely so that you and your staff can get back to business. In order to help business owners predict their expenses Unlimited Help Desk Support plans are available at a fixed cost. If you’re in the market for some casual help here and there then you’ll want to take advantage of Help Desk Support in the traditional billable time format. Other options include escalation to field engineers for truck rolls, escalation to product specialists in certain vertical market applications and trending analysis to make sure any repeated problems are eliminated.

Security

Hacks and compromises in computer networks is today’s biggest threat affecting small and medium sized business. At Ambassador Business Solutions we know that Network Security is the foundation for a stable and efficient network. To support this belief we have designed a proprietary security assessment tool that allows us to gather reports or “maps” on vulnerabilities in your network. These “maps” are foreign to many but show our security specialist exactly what areas of your network need the most protection. With this one of a kind pro-active approach we are able to eliminate a significant number of common IT repair costs associated with network security. In addition we have partnered with industry leaders in network firewall and detection intrusion.

*We offer flat rate pricing and tailored packages that’s flexible so that you can realize a predictable monthly budget.

AmbassadorLogic IT Services

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Server, workstation and network management

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Security management including anti-virus, anti-spam and firewall

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Compliance management

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Replication services

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Device and software update management

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Regular maintenance and proactive IT threat detection

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Monthly or quarterly network health reviews

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Equipment options